Services
Billing Services for Housing and Utility Service Providers
Billing services
Monthly billing for housing, utility, and other services:
We carry out monthly billing for housing, utility, and other services to residents based on the information and documents provided by the customer. Our tasks include:
- entering new personal accounts and removing outdated ones;
- updating information regarding registered individuals;
- entering readings from apartment meters and calculating the amount of consumed utility services for residents' accounts;
- recalculation of service charges for the previous period upon customer requests;
- billing for utility and other services;
- generating turnover statements for utility and other services by service type;
- generating turnover statements by personal account;
- providing turnover statement data for printing in the "Yedynyy Rakhunok" for the housing, utility, and other services provided.
Data Collection and Update Organization
We carry out work on organizing data collection, updating, and entering information into the database, ensuring the receipt of data from service consumers with the ability to make further changes. The key stages include:
- developing processes and procedures for data updating;
- creating communication channels with consumers for feedback;
- implementing processes for making changes, corrections, and additions to the database.
Data Processing
Centralized payment processing
Centralized payment processing and generation of a summary register
Using the resources of our data center, we provide the following services:
- daily centralized processing of accepted payments for housing and communal services and other services based on the data from banks and financial institutions in the city, post offices, etc., and providing financial institutions with information about the amounts to be transferred to the client's benefit;
- generation of a summary register of accepted payments for housing and communal services and providing the information indicated in the summary register to the client's email address.
Daily Centralized Processing
Daily centralized processing of accepted payments for housing and communal services:
- maintaining the database of service consumers at payment points in proper condition;
- generating a register of arrears of consumers based on their personal accounts;
- providing the client with monthly consolidated information about payments received by financial institutions for housing and communal services and other services for the previous month for each consumer’s personal account by the 3rd of each month;
- distributing payments received by the city’s financial institutions to consumers' personal accounts (daily).
Customer Service
Customer service
Our mission is to provide each client with the best service conditions.
Here’s how we do it:
- assisting consumers in changing the ownership of the property;
- collecting and processing meter readings from consumers (this can be done by physically visiting the Service Center or remotely via chatbots, mobile applications, or websites);
- our specialists are always ready to provide consultations on payment issues, tariff changes, and other matters;
- for the convenience of our clients, we offer on-site consultations at transparent offices;
- enabling consumers to pay utility services through our system;
- ensuring payment control and reporting for consumers;
- offering convenient payment methods and the ability to receive information at any time through our online system (you can contact us via online chat, phone, or email);
- we ensure the quality and reliability of our services, taking into account the individual needs and requirements of each client.
Printing of Bills and Information Notices
Printing services
We ensure timely information for our clients.
Monthly "Yedynyy Rakhunok":
We generate, print, and deliver "Unified Bills" to consumers' mailboxes to provide them with convenience and timely information about the consumed services.
Modern Printing Equipment:
Our modern color printers provide high-quality printing at a speed of up to 120 pages per minute, allowing us to quickly complete the workload without losing quality.
Production Capacity:
We have production capacities for converting, perforating, and gluing bills and other informational messages, allowing us to efficiently process and prepare documents for dispatch.
Efficiency and Speed:
Our team can print and convert runs of up to 185,000 bills within two calendar days, ensuring timely informational support for our clients.
Client Service in Other Regions:
We also provide printing and conversion services for bills and informational messages for businesses in other regions, giving them access to our professional infrastructure.
Working with HOA
Working with HOA
Our team is ready to provide a full range of HOA management services, including:
- maintaining the database of personal accounts;
- collecting and processing information;
- supporting up-to-date data;
- securely storing data;
- generating reports;
- performing calculations – a reliable way to organize the automated payment calculation process;
- payment control to reduce errors and increase management efficiency;
- organizing the acceptance of payments by banks and financial institutions – a centralized mechanism to simplify and optimize the process of accepting funds from HOA co-owners;
- providing the "proOSBB" software to maintain the relevance of building data, automate all processes, and improve HOA productivity;
- providing consulting support for HOA.
Payment platform
Payment platform
LLC "Center for Municipal Management Systems" has created a convenient payment acceptance system that connects all participants in a single information space. Here’s how it works:
Various Payment Methods: The payer can choose any convenient method:
- “cash window” in banks, Ukrposhta, financial companies;
- payment terminals;
- internet service PAY.VN.UA;
- mobile application "Yedynyy Rakhunok."
Online Balance Adjustment: The system allows payers to immediately adjust the balances for consumed services, providing convenience and accessibility in real-time.
Real-Time for Service Providers: Service providers can track payments from their subscribers in real time, ensuring effective management and control.
This system simplifies payment processes and financial control, ensuring convenience and reliability for all participants.
Billing services
Monthly billing for housing, utility, and other services:
We carry out monthly billing for housing, utility, and other services to residents based on the information and documents provided by the customer. Our tasks include:
- entering new personal accounts and removing outdated ones;
- updating information regarding registered individuals;
- entering readings from apartment meters and calculating the amount of consumed utility services for residents' accounts;
- recalculation of service charges for the previous period upon customer requests;
- billing for utility and other services;
- generating turnover statements for utility and other services by service type;
- generating turnover statements by personal account;
- providing turnover statement data for printing in the "Yedynyy Rakhunok" for the housing, utility, and other services provided.
Data Collection and Update Organization
We carry out work on organizing data collection, updating, and entering information into the database, ensuring the receipt of data from service consumers with the ability to make further changes. The key stages include:
- developing processes and procedures for data updating;
- creating communication channels with consumers for feedback;
- implementing processes for making changes, corrections, and additions to the database.
Centralized payment processing
Centralized payment processing and generation of a summary register
Using the resources of our data center, we provide the following services:
- daily centralized processing of accepted payments for housing and communal services and other services based on the data from banks and financial institutions in the city, post offices, etc., and providing financial institutions with information about the amounts to be transferred to the client's benefit;
- generation of a summary register of accepted payments for housing and communal services and providing the information indicated in the summary register to the client's email address.
Daily Centralized Processing
Daily centralized processing of accepted payments for housing and communal services:
- maintaining the database of service consumers at payment points in proper condition;
- generating a register of arrears of consumers based on their personal accounts;
- providing the client with monthly consolidated information about payments received by financial institutions for housing and communal services and other services for the previous month for each consumer’s personal account by the 3rd of each month;
- distributing payments received by the city’s financial institutions to consumers' personal accounts (daily).
Customer service
Our mission is to provide each client with the best service conditions.
Here’s how we do it:
- assisting consumers in changing the ownership of the property;
- collecting and processing meter readings from consumers (this can be done by physically visiting the Service Center or remotely via chatbots, mobile applications, or websites);
- our specialists are always ready to provide consultations on payment issues, tariff changes, and other matters;
- for the convenience of our clients, we offer on-site consultations at transparent offices;
- enabling consumers to pay utility services through our system;
- ensuring payment control and reporting for consumers;
- offering convenient payment methods and the ability to receive information at any time through our online system (you can contact us via online chat, phone, or email);
- we ensure the quality and reliability of our services, taking into account the individual needs and requirements of each client.
Printing services
We ensure timely information for our clients.
Monthly "Yedynyy Rakhunok":
We generate, print, and deliver "Unified Bills" to consumers' mailboxes to provide them with convenience and timely information about the consumed services.
Modern Printing Equipment:
Our modern color printers provide high-quality printing at a speed of up to 120 pages per minute, allowing us to quickly complete the workload without losing quality.
Production Capacity:
We have production capacities for converting, perforating, and gluing bills and other informational messages, allowing us to efficiently process and prepare documents for dispatch.
Efficiency and Speed:
Our team can print and convert runs of up to 185,000 bills within two calendar days, ensuring timely informational support for our clients.
Client Service in Other Regions:
We also provide printing and conversion services for bills and informational messages for businesses in other regions, giving them access to our professional infrastructure.
Working with HOA
Our team is ready to provide a full range of HOA management services, including:
- maintaining the database of personal accounts;
- collecting and processing information;
- supporting up-to-date data;
- securely storing data;
- generating reports;
- performing calculations – a reliable way to organize the automated payment calculation process;
- payment control to reduce errors and increase management efficiency;
- organizing the acceptance of payments by banks and financial institutions – a centralized mechanism to simplify and optimize the process of accepting funds from HOA co-owners;
- providing the "proOSBB" software to maintain the relevance of building data, automate all processes, and improve HOA productivity;
- providing consulting support for HOA.
Payment platform
LLC "Center for Municipal Management Systems" has created a convenient payment acceptance system that connects all participants in a single information space. Here’s how it works:
Various Payment Methods: The payer can choose any convenient method:
- “cash window” in banks, Ukrposhta, financial companies;
- payment terminals;
- internet service PAY.VN.UA;
- mobile application "Yedynyy Rakhunok."
Online Balance Adjustment: The system allows payers to immediately adjust the balances for consumed services, providing convenience and accessibility in real-time.
Real-Time for Service Providers: Service providers can track payments from their subscribers in real time, ensuring effective management and control.
This system simplifies payment processes and financial control, ensuring convenience and reliability for all participants.